Terms of Service
Please read these terms carefully before using our inventory management platform.
Last updated: January 2025
Agreement to Terms
By accessing and using Primarily's inventory management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
Service Description
Primarily provides an inventory management platform that allows businesses to:
- Track and manage inventory items
- Organize items into folders and categories
- Generate reports and analytics
- Monitor stock levels and alerts
- Collaborate with team members
- Access data from multiple devices
User Accounts
Account Creation
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Upload malicious code or content
- Violate any applicable laws or regulations
- Share your account credentials with others
Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. All fees are billed in advance on a monthly or annual basis.
Payment Processing
Payments are processed securely through our payment partners. You authorize us to charge your payment method for all fees associated with your subscription.
Refunds
We offer a 30-day money-back guarantee for new subscriptions. Refunds are processed within 5-10 business days.
Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You retain ownership of your data. We will not access, use, or share your data except as described in our Privacy Policy or as required by law.
Intellectual Property
Our Rights
The Service and its original content, features, and functionality are owned by Primarily and are protected by international copyright, trademark, and other intellectual property laws.
Your Rights
You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited license to store and process your data to provide the Service.
Service Availability
We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Technical issues or system failures
- Force majeure events
- Third-party service disruptions
Limitation of Liability
To the maximum extent permitted by law, Primarily shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or data loss
- Damages resulting from third-party actions
- Any damages exceeding the amount paid for the Service
Termination
By You
You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access until the end of your current billing period.
By Us
We may terminate or suspend your account immediately if you violate these Terms. We will provide reasonable notice for other termination reasons.
Data Retention
After termination, we will retain your data for 30 days to allow for account recovery. You may request data deletion during this period.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Primarily operates, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@primarily.com
Address: 123 Business Street, Suite 100, City, State 12345
Phone: +1 (555) 123-4567